I just wanted to take a second to point out an example that I saw today of the power of the Joomla! Community in action. A community member named Clive reported a problem he found using the contact form with the banned words feature.

When he reported the problem he was articulate about what he did, what happened, and what went wrong. He was clear and polite.

Within 10 minutes, Robin confirmed his report and created a tracker item. Elin asked follow up questions and Clive quickly responded.

Within an hour, Anthony had a patch on the tracker and members of the Bug Squad tested it. Robin shared the patch in a more user friendly way with Clive and provided instructions on how to use it.

Clive reported the results of testing clearly, outlining his tests and the results, ending with, "I think the error is fixed. Thank you everyone."

Eight hours, start to finish. That's not always how it happens of course, but when it does it's pretty cool. It pays off to be a part of this community and help make the software better.  Not only did Clive get his problem solved, but he is now a part of the solution for everyone else that might have run across this problem.  Great work to all involved.