Community Portal For General Joomla! Support:
For general Joomla support, visit the Joomla! Forum and Joomla! on StackExchange or reach out to a Joomla User Group that may be able to assist you further.
This helpdesk is not for general Joomla support. It's an internal tool for managing requests on the Joomla Community website relating to User Groups, Events and Service Provider Directory listings.