|Summary of the Community Leadership Team Summit|
|Written by Wendy Robinson|
|Saturday, 06 August 2011 23:20|
Community Leadership Team Summit - 28th July and August 1st, 2011
Participants: Peter Martin, Wendy Robinson, Sandra Warren, Paul Orwig (Day 1)
Video participants: Matt Lipscomb, Brad Baker
The following is a summary of the topics discussed in the Community Leadership Team (CLT) Summit:
A. All current websites that are under overview of the CLT:
1. Joomla.org now has about 30 internationalized pages that are used to redirect non-English people to local Joomla community resources. However because of the new Joomla 1.7 banner, the localized link is currently unavailable.
2. The community.joomla.org site seems to have a less important role then it used to have. Probably because of the success of the Magazine and People sub-websites.
3. The new ticket support system for the Joomla Extension Directory (JED) is working very well. Other teams might use the system for their own process communication as well. The “premium listings” idea is moving forward, but we’ll have to wait on a new design for the JED site before it can be implemented.
Furthermore we’ll have to make a decision about the Joomla version compatibility buttons.
Finally we’ll need input for the “standards” information: what evaluation items for extensions should be included.
4. There haven’t been any major changes regarding the Joomla Resources Directory (JRD) besides one new featured hosting provider in the hosting provider section. It has been decided to honor Rochen as a featured hosting provider listing (Brad and Wendy were excluded from this discussion).
The new Joomla versioning system will increase the maintenance of main boards and international subboards because those have to be created. It has been decided to only create boards for Long Time Support (LTS) versions.
6. The People website lacks some moderation features.
8. Currently joomla.org does not have a credits page to acknowledge current as well as all previous contributors to the sites and infrastructure areas (software/design/support services donated to the project for use). This is something that can be worked in with the site redesign which is currently in progress *link to people site redesign group.
B. New candidates for CLT:
The current CLT members have selected people from the nominations that were submitted by the community. Invitations have been sent out to these folks and once confirmation has been received from them, we will announce this and welcome them to the CLT publicly.
C. Ways to improve processes to become more proactive
Currently a lot of teams are functioning in a reactive way, in the sense that a lot of actions will be taken when people from the (international) community ask for help. E.g. a community from some country may ask for help regarding organizing a Joomladay. This behavior might result in some countries and areas that are not covered. Action item 10: We should come up with ways to be more proactive. E.g. find uncovered countries and motivate local communities to organize events.
D. Version labeling for JED and Forums
We need to request clarification from the PLT regarding the version numbering as this affects some areas such as the JED compatibility labeling and the categorizing of support forums. (note: discussed by PLT and put forth since for community feedback)
E. Joomla.org and its community are very English orientated.
While English is the common language in the software world, the majority of the world population don't speak English. For Joomla! to be successful in the non Anglo-Saxon world, we must invest more (time) in local foreign language communities. We would like to increase Joomla use as well as recruit more volunteers from the non-Anglo-Saxon world. We realize that there are communication issues and barriers for participation that need to be addressed.
F. Combined Summit Notes Discussed during the CLT meeting Day 2:
During the combined summit the following communication issues have been identified:
1. Language barriers. Sometimes our communication is too difficult (e.g. difficult English words and sentences too long) and too much fragmented over different communication channels. And joomla.org has too much information to translate all to local languages.
2. For some countries the concept of Joomladays is not always clear. Furthermore there’s too little marketing budget for local foreign language communities to promote Joomla.
3. Documentation about processes in local communities is sometimes lacking. Which makes it difficult for people to take over the organisation of local JUGS when current JUG organiser steps down.
4. Official communication from Joomla.org to foreign non-English communities is too sometimes too difficult, and not helpful with solving the actual problem. Official documents (e.g. trademark rules) have often not been translated into foreign non-English languages.
During the combined summit the following participation issues have been identified:
1. Missing overview of all countries/language entities and local communities
2. How to organize responsibilities and autonomy of local communities in relation with Joomla.org?
3. Cultural barriers - in some countries people are not always that outspoken to the international community, only within their own local community.
4. In some cultures/countries the standards of living are not as high as they are in the western world. Which causes that some people have too little time to participate because they need to have multiple jobs to make their living which leaves no time to participate. In that case working as volunteer doesn’t have much incentives / rewards back.
At the combined summit two new problems regarding joomla.org have been found: The International flags in the main menu are confusing visitors, as when they click on a flag they expect to be taken to a page that contains content and/or language packs respective to each flag. This creates an additional problem in that, by looking at those flags, one might assume that certain languages are missing.
Another issue that has been brought forward is that the current joomla.org site is missing a search box.
During the combined summit we’ve decided to compile a spreadsheet to take inventory of countries, languages, regions, local communities, nature of those communities, and in what countries communities are missing. [action item solved]. Secondly we’ve divided the world in regions: North-America, South-America, Europe, Africa, Asia+Pacific. Each region gets assigned one or two regional community coordinators / contact persons who will help with making the inventory. After we have such an overview they will get in touch with the local communities to find our their needs (e.g marketing, translation), get information and opinions, and help with updating the Joomla Info Pages project (to redirect international people to the local community sites). A further update will be provided to the community when it is time to put this idea into action and request volunteer help.
we would like to say that we enjoyed our time at the summit so much. Not only together as the CLT but with our friends and fellow team members on the Open Source Matters board and the Production Leadership Team. It was a very productive and positive event and we thank everyone that we were able to attend the summit with, as well as the incredible Joomla Community, whom without, we would not have been able to take part.
Comments and Discussion are welcome in this thread at the Joomla! People site.