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The Joomla Support Staff Stinks!
Written by Toni Marie   
Sunday, 27 July 2008 03:23

How many times have we seen that written in the forums, in one way or another?  And you know what, I agree.  Every last one of them.  Wait, who is the Joomla Support Staff?

That's right... there isn't a support staff.  New users to the forum frequently make the mistake of blaming unanswered posts on the failings of the nonexistent "support staff".

Sure, we've got forum moderators and administrators.  They are tasked with making sure the posts are in the right forums, that the posts follow the rules, signatures are in line with the guidelines, etc.

But while forum moderators frequently take the time to answer questions in the topics they moderate, that is merely a bonus.  The forum moderators are not responsible for answering support questions.

The Joomla! forum is entirely the responsibility of the community itself.  Every individual forum user has the ability to answer a question or two.  The more questions each user answers, at their own ability level, the fewer questions are left unanswered. 

I encourage everyone to read and answer as many questions as they can, because quite frankly that's the best way to learn.  Answering the questions you know and reading the ones you don't will eventually make you a Joomla! expert.







Get your extension published, FAST!
Written by Toni Marie   
Saturday, 26 July 2008 19:17

The JED has been slow to publish extensions lately.  Those of us not on vacation seem to have had a surge in professional or family commitments, and the backlog of extensions to be approved was far more than we expect of ourselves.

I know we are kind of programmed for instant gratification... but if your extension took you months to build I would think that we could all be patient enough to wait more than a few days for it to be released into the directory. The directory has thousands of extensions now which must be managed. Unfortunately in the course of approving and managing we also find wrongdoers that take a tremendous amount of time away from what we want to be doing (approving).

We've had lots of offers to join the JED to help with the backlog, but adding staff really isn't the answer. Due to the technical constraints of the system this would only result in more headache, not less.

The best way to make the extension process run faster is to make your listing as easy as possible to approve.  Rejecting extensions takes much longer than approving, because we must inform each individual why their extension wasn't approved.  Minimizing rejections saves us all a bunch of time and frees up time to manage other parts of the directory.

Speeding up the process of getting extensions published.

  •       Please, make sure your download link goes directly to a page where we can download the file. Not the homepage. We waste a bunch of time trying to find downloads... then emailing the developer to inform them that their extension won't be published until we get it, you get the idea.
  •       If your extension isn't published and you have changes to make to the description or other details, do NOT resubmit. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to make the changes for you, or make them immediately after the extension is published. Duplicates in the queue bog down the entire process.
  •       Please review the logo use guidelines. Many extensions are held up by a violation of the logo or trademark. And remember, for every extension we reject, we have to also obtain the owner's email address from the system and take the time to write an email. That doesn't seem like a lot, but believe me, following up on each of those emails, discussing them with the editors... it takes a lot of time.
  •       Please download your own package from the front end of your website, as a user would, and attempt to install it. Often a developer will get so caught up in the development process that they don't check the final package. Anything that won't install is rejected, and we add additional time emailing the owner to let them know why it's rejected.
  •       If your extension was not published and you'd like to know why, again don't resubmit, just email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it and someone will look you up and find out where you stand in the queue or read our notes as to what is preventing approval.

Extensions are published in order, so before we can move on to the next, we must resolve the problems with the current submission first (at least to the point of emailing the owner).

The most important thing anyone can do to speed up the approval process is not bog the system down with reviews and extensions that cannot be approved.  By taking extra care before submitting, you'll make the directory better for everyone.






JMotM - Let Your Voice Be Heard!
Written by Ken Crowder   
Saturday, 26 July 2008 02:25

Did you know that every month, Joomla! has a "Member of the Month"?? This month, it is Anthony Ferrara. We do not know yet who it will be next month. That is where you come in. You decide! So, let out and vote!

Click Here to vote for who you think the Joomla! Member of the Month should be for July.

Contest Rules and Hall of Fame <-- and how to nominate members for next month!






sh404SEF is the New JED Editors Pick
Written by Steve Burge   
Thursday, 24 July 2008 13:41

If you've been visiting the Joomla Extensions Directory for a while, you may have noticed that the eight Editors' Picks haven't been updated often. The only recent addition has been Joomla Tools Suite by Russ Winter.

Today we're happy to say that a ninth extension has been added: sh404SEF by Yannick Gaultier.

What does sh404SEF do?

  1. Rewrites Joomla's URLs so that site administrators have complete control. This is important for search engines but also for people moving to Joomla who don't want to break their old URLs.
  2. Solves several accessibility problems to help users with disabilties read a Joomla site.
  3. Provides a valid 404 page for people who access your site using a broken URL.
  4. Adds a security layer to prevent certain hacking attempts.
  5. Can control a site's metadata, allowing people to add page titles, language tags, indexing instructions and more.

Why was sh404SEF chosen?

  1. It meets all the basic criteria we look for when recommending extensions to JED users ... its free to download, well-supported, works on both 1.0 and 1.5 and almost all types of server, including IIS.
  2. Since its launch in May 2007, the developer has consistently worked to improve the code and add new features.
  3. Its compatible with a very wide range of other extensions, including VirtueMart, Joomfish, Fireboard, Community Builder, mosetsTree, HotProperty, Sobi2, Docman, myBlog, Remository and more.

Do you have any suggestions for the next Editor's Pick?

If so, we'd love to hear from you in the comments:






2 way synchronization for translator teams
Written by Karol Čejka   
Wednesday, 23 July 2008 20:20

We do translate Joomla! resources from English to our Native local language. The only difference is, it is translating on your own or in a team.
When you translate alone, you don't have problems with resources synchronization, if you work with two people on translations, you could need tools for synchronizing resources and also versioning this resource.
Many of us of course use Subversion(SVN) or CVS. In the last years SVN is more popular. It is a good and helpful tool in many cases, but it's not SVN I would like to show you.


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